Tollcross Health Centre

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The right of access You have the right to access your own personal information. This right includes making you aware of what information we hold along with the opportunity to ... [continue] Access to medical records

Change of address

If you change your address or telephone number and are still resident in our Practice area, please inform the receptionists so that we can update your medical records. If you ... [continue] Change of address

COVID-19 info

Patient at high risk from Covid infection can still order lateral flow tests and phone up to get Covid treatment https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-treatments/ We no longer offer an open surgery at the ... [continue] COVID-19 info

Data Protection Notice

The following notice applies from 4th July 2022. About LEVEN MEDICAL PRACTICE This practice is an independent contractor providing primary medical services by way of a contract with NHS Lothian, ... [continue] Data Protection Notice

How to register

Please note: It can take up to 14 days for you to be fully registered with the practice. Please bear this in mind should you try to submit an eConsult ... [continue] How to register

Library

Our Library has a range of useful leaflets providing you with information about a number of healthcare topics. Simply click on the blue title to download the leaflet you would ... [continue] Library

Public holiday closure dates

The practice will be closed on these dates. Friday 29th March 2024 (Good Friday) Monday 1st April 2024 (Easter Monday) Monday 6th May 2024 Monday 16th September 2024 Wednesday 25th ... [continue] Public holiday closure dates

Rights and responsibilities

All patients will be treated fairly on the basis of need and not discriminated against due to age, sex, race, religion, disability or sexual orientation. Courtesy and respect will be ... [continue] Rights and responsibilities

Suggestions and complaints

If you have any suggestions to make regarding the surgery, please feel free to use the ‘suggestion box’ in the waiting area or speak to a member of the reception ... [continue] Suggestions and complaints

Using this website

Any medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal advice patients ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014